Quality Management Education & Training

Quality Management Education, Training & Institutions

Your organization deserves to be in the Global Quality League (GQL). That is where world class organizations today belong. You have a part to play in this process. Quality is a chief source of competitive advantage for both manufacturing and service organizations.

Quality rules the world. Global industry, market and brand leaders win on the strength of quality thinking, quality behaviours and quality performance.

There are different approaches, principles, techniques and practices involved in managing this most vital function of business. The International Organization for Standards (ISO) promotes technology, process, product and service standards and co-ordinates national standards (NIS) established by the Standards Organization of Nigeria (SON). SON has responsibility for ensuring that locally manufactured products in Nigeria meet  the standard required for optimum customer satisfaction through the implementation of government policies, providing guidelines and enforcing compliance. Other regulatory bodies associated with industry specific quality standards include National Agency for Food and Drug Administration & Control (NAFDAC), the Nigerian Electricity Regulatory Commission (NERC), the Nigerian Civil Aviation Authority (NCAA) etc.  Professional bodies concerned with quality in  Nigeria  include the Nigerian Institute of Production Management (NIPM), the Society of Certified Manufacturing Management (SCMM), the Institute of Operations Management Development (IoMD), the Society for Certified Quality Management (SQM) and the College of Production & Operations Management (COPOM) which focuses on education and training.

NIPM collaborates with Optimum Resources Limited which is a quality management, training and consultancy firm with over 25years of partnership experience in helping to develop sound Quality Management Systems (QSM) and staff training. Organizations that have partnered  Optimum Resources and NIPM on quality training or related programmes  include Friesland Campina WAMCO Nigeria Plc, Cadbury Nigeria Plc, UAC Foods Limited, Swiss Pharma Nigeria Limited, Seven-Up Bottling Company Plc, Dunlop Nigeria Plc, CAP Plc, Unilever Plc, Portland Paints And Products Plc, Nigeria Bottling Company Plc,  Bio Organics Nutrients Systems, Prime Pak Industries Limited, Onward Paper Mill Plc, Berger Paints Nigeria Plc, Vono Products Plc, May & Baker Nigeria Plc, Emzor Pharmaceutical Industries Limited and the Federal Government owned, Nigerian Security Printing & Minting Company Plc to mention a few.

Quality Training Programmes

Optimum Resources conducts the following training programmes both Open and In-House in collaboration with NIPM to improve business and operational processes of our clients to boost quality, reduce defects and waste level, increase efficiency, promote productivity and increase the level of customer satisfaction, goodwill, profitability and stakeholders’  value:

  • Process And Quality Control Course
  • Quality Assurance Management Course
  • Total Quality Management (TQM) Course
  • Good Manufacturing Practice (GMP) Course
  • Six Sigma Course
  • 5s/6s Training Course
  • Balanced Scorecard Workshop
  • Quality Engineering Course